Donate by Text to Cats Protection (T&Cs)

Donate by Text to Cats Protection

SMS terms and conditions

We will always be clear if we are asking for a donation by text

Text to donate (single donation)

This is a charity donation service run by a third party for Cats Protection.

  • To donate £3 just text the word THREE to 70030
  • To donate £5 just text the word FIVE to 70030
  • To donate £10 just text the word TEN to 70030

Cats Protection receives 100% of your donation.

You can only donate from a UK mobile phone number. You cannot donate using this service from a mobile phone number from Republic of Ireland, Channel Islands or Isle of Man.

If you donate using this service from a UK mobile abroad, you may incur additional network charges.
You must obtain permission from the bill payer before sending a text message. You must be 16 years old or over to send a text donation.

This charity donation service enables you to donate and receive information about the work of Cats Protection and by using it you agree that we may contact you in the future. If you’d rather we didn’t text NOINFO CATS to 78866 or contact our Supporter Services Team on 0800 9172287 or email supporter.services@cats.org.uk 

There is a limit of four times per day you may make a donation via text but some mobile networks have a daily limit of £30 in premium. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.

Text to donate (regular giving)

This is a charity donation service run by a third party for Cats Protection.

Texts to 70007, 70099, 81400, 82727, 88008 cost £3 per month plus network charge for the keyword CATS.

Texts to 70020, 70025, 70030, 70755 cost £5 per month plus network charge for the keyword CATS.

This is a monthly subscription service where you receive a free text message the day before your gift is due. If you are happy to give, you don't need to do anything and your donation will come off that particular month's phone bill or your pay-as-you-go credit, plus you’ll be charged for one standard rate message.

Cats Protection will receive 100% of your donation.

By using this service, you agree that we may call you on your mobile with news about how your support is helping our work with cats in the future. We may also occasionally send you information about Cats Protection’s work. But if you'd rather not hear from us, please contact our Supporter Services team on 0800 917 2287 or email supporter.services@cats.org.uk

Using SKIP

If you would prefer not to give for a particular month, reply SKIP within 24 hours of receiving the text and we will not proceed with your donation for that month. You'll receive a message confirming that your payment will not be taken. You’ll be charged one standard rate text message.

If your phone is out of range or switched off when we send the first text, you don't need to worry. We will only take your gift 24 hours after we know that your phone has received our message.

See your gifts in action

We want you to see the difference your gifts are making so we will send you links to images and other content that you can view on an internet-enabled phone – or on your computer. We won't charge you for this content but, as with any mobile browsing, viewing it could mean you incur charges from your network provider.

Ending your support

We hope that you won't cancel your gift and that you will use the SKIP system if you decide not to give in a particular month. However, if you want to end your gifts permanently, you can reply and text STOP to unsubscribe. You’ll be charged one standard rate text message.

In order to stop your regular gift:

For £3 codes text STOP to 70007

For £5 codes text STOP to 70800

In the event that any of our text messages cannot be delivered to you, your mobile network will try to redeliver the message for the next 14 days. If still unsuccessful we will stop trying for that month and try again next month as normal.

Text for information/Callback

The SMS services to Cats Protection are supplied by a third party provider. We are therefore not liable for any delays or failures in your receipt of any SMS messages. Delivery is subject to transmission from your network operator and processing by your mobile phone device.

Data obtained from you in connection with this SMS service may include your mobile number, your carrier's name, and the date, time and content of your messages and other information that you may provide. By using this service you consent to receiving, from time to time, further communication from Cats Protection.

If you would prefer not to be contacted by us in the future please contact our Supporter Services Team on 0800 917 2287 or email supporter.services@cats.org.uk quoting your full name and mobile number.

Please note, if you already receive information from Cats Protection we will continue to send it unless you tell us otherwise by contacting us as above.

Text from ‘CatsProtect’ for Cat Lovers Raffle

We may text to tell supporters about the chance to enter our current Cat Lovers Raffle.
This will only be sent to supporters who have opted in to contact by SMS. If you would prefer not to be contacted by us in this way in future please contact our Supporter Services Team on 0800 917 2287 or email supporter.services@cats.org.uk quoting your full name and mobile number.


Data protection

All information collected is processed in accordance with our legal requirements and the Data Protection Act 1998.

We are completely committed to protecting our supporters’ personal information, as well as being open and honest about how we collect, store and use the information we receive.

For more information please read our Privacy Policy

Supporter Services Number - 0800 917 2287
Charity No. 203644 (England and Wales) and SC037711 (Scotland)